Privacy Policy

We would like your experience of our web site to be a pleasant one and wish to reassure you of any concerns you may have over your privacy.

This statement outlines:

What personally identifiable information of is collected through this website;
How the information is used by Safari Pals Ltd;
What choices are available to you regarding collection, use and distribution of the information;
How you can correct or update the information.

Content Labelling

This site has been labelled with ICRA. For further information please follow the link below:

What personally identifiable information is collected through this website and how it is used by Safari Pals Ltd:

While you are browsing the pages

General information, such as which pages our users access, is automatically collected by our web server through use of your IP addresses. An IP address is a number automatically assigned to your computer whenever you are on the internet. We use your IP address to monitor the number of pages accessed, help diagnose problems with our server, and to administer our website. We do not link your IP address to anything personally identifiable, so you will remain anonymous in the analysis of these logs.

Online Orders

We will only collect personally identifiable information to the extent reasonably necessary to serve our legitimate business purposes. Your personal details are taken to process your order and this allows your order to be processed and fulfilled and permits us to track your order status. We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order.

Safari Pals Ltd do not have access to your credit or debit card details, these are processed by PayPal on our behalf. Your credit or debit card details will be obtained when you enter your card details to make your order. These are held on a secure server by PayPal who will be responsible for debiting the correct amount from your card.

Subscription registration forms

By its very nature the subscription service requires that visitors choosing to participate submit some basic contact information through our signup forms. This information includes contact name and an email address. We will use this contact information to send you information about our company, new products and services and website features. You may opt-out of receiving future e-mailings; see the "your choice to opt-out" below.

When you enter a competition or other promotional feature, we will ask for your name, address and e-mail address so we can administer the competition and notify winners. We monitor traffic patterns and site usage to help us continually improve the site and our users’ experience. To enforce legal rights and the law, we may also disclose information to law enforcement agencies.

"Email a friend"

This website contains an “Email a Friend” function for sending details of this website to friends and colleagues. This function starts up your own email tool and the recipient and content of your message to them is not stored or used for any other purpose.

Disclosure to outside parties?

Safari Pals Ltd does not supply your personal information to third parties.

Safari Pals Ltd may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors and other distributers of our products and services, but these statistics will include no personally identifying information.

Cookies

Cookies are locally saved text files which can only be accessed by your browser, they are not accessible by our server. This website includes the use of cookies purely to assist your navigation around the site and in the online shopping basket function. We do not save any personal information to these cookies.

Email contact

Direct email communication with Safari Pals Ltd will not result in your email address being added to a mailing list.

Your choice to opt-out:

Our site provides users the opportunity to opt-out of receiving communications from us at the point of request for information and through your account login.

In addition, you may choose to opt-out of receiving future communications or future participation in the scheme by sending a letter to the following postal address:

Safari Pals Ltd
78 Broom Field
Lightwater
Surrey
GU18 5QW

Or, by emailing us, using our contact form.

Corrections and Updates:

You can request changes or updates to your registered information through your account login, or by sending a letter, along with proof of details and your login username, to the following postal address: